Can I retrieve a json list of customer's tickets ?



Posted Mar 20, 2023

I created a custom view for my app and I would like to list customer's open tickets.
I found a documentation with that but it is allowed to Agent role (to see the list). Currently, I need at customer access level


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2 comments

That is it! Thank you so much!

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Hey Felipe,

It sounds like the Requests API might be what you're looking for. 

Let me know if this helps, or if you have any questions!

Tipene

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