Can I retrieve a json list of customer's tickets ?
Posted Mar 20, 2023
I created a custom view for my app and I would like to list customer's open tickets.
I found a documentation with that but it is allowed to Agent role (to see the list). Currently, I need at customer access level
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Felipe Costa
That is it! Thank you so much!
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Tipene Hughes
Hey Felipe,
It sounds like the Requests API might be what you're looking for.
Let me know if this helps, or if you have any questions!
Tipene
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