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Product feedback: reamed values to be pre-selected and saved for usage across all reports

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Anastasia Kachanova

Posted Apr 19, 2023

Hi,

When we need to use "Renamed set" in Explore in some of our reports it's not possible to pre-select values and to use these pre-selected values across many reports in the same dataset, like this we are loosing a lot of time double-checking all the reports that we have, adding this renamed set attribute there and selecting needed values. 

It would be beneficial to have an option to pre-select and bookmark pre-selected values on renamed and standard attributes. This feature will save our teams a lot of manual work.

 

Thanks,

Anastasia

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3 comments

Date
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    Boyan Spasov

    +1

    1

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    Atanas Tomov

    +1 on this

    2

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    Walter Bellante

    Zendesk Product Manager

    Hi Anastasia Kachanova ,

    Thank you for your feedback regarding the use of "Renamed set" in Explore. 

    We understand how valuable it would be to have the option to pre-select and bookmark values for both renamed and standard attributes to streamline your reporting process. At this time, we do not foresee including this feature in our roadmap for this year. 

    However, we appreciate your input and will keep this suggestion on file in case we decide to reprioritize it in the future. We will be closing this post for now as we have enough context in case we decide to reprioritize this feature. 

    Regards,
    Walter

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