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Announcing inactive messaging conversation reminders for end users
Edited May 20, 2025
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Release notes through 2025-05-16
Edited May 19, 2025
Announcing dark mode for Zendesk Support
Edited May 15, 2025
Announcing the ability to track sentiment and intent throughout the ticket lifecycle
Announcing the addition of schedule edit events in the WFM audit log
Edited May 14, 2025
Upcoming Zendesk essentials: Live tutorials webinars - May 2025
Edited May 13, 2025
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