Feature Request: Trigger Sub-Grouping Structure


  • Official comment
    Bailey Whitaker-Lea
    Zendesk Product Manager

    Hi Konstantin 

    PM for Triggers & Automations here! Thanks for providing your use case for sub-categories within triggers. While this isn't currently on our roadmap, I have captured the information you provided in our product feedback tool for future prioritization. 

    We are currently working on expanding the data available in trigger conditions and tools to help our Admins manage their triggers more efficiently! 

    As always, thanks for your feedback. 

  • Konstantin


    Thanks for the quick response on this, and for providing some insight into some Roadmap work in progress; I look forward to seeing what comes out.



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