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How can users set their language on profile settings

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Ricardo Novais Pereira

Posted Nov 15, 2023

Hi,

I'm wondering if anyone can help me with the below question. I search briefly but results are pointed out to other answers that are not exactly what I'm looking for.

We currently set the customer language manually in the user settings from the agent-view.

 

But I'm wondering how to make this option available via the Edit my profile panel inside User profile so the users can also have the option to set this themselves, and automatically update their profile data.

Is this possible to do?

Thanks

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4 comments

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    David Martin

    I've got the exact same question. I can't find this anywhere. I can't imagine this is not possible.

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    Shawna James

    Community Product Feedback Specialist

    Hey Ricardo, thank you for taking the time to share this question. I have gone ahead and moved it to our Q&A for more visibility with our community and also reached out to our PM team for more information on the matter. Thank you for your patience. 

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    Shawna James

    Community Product Feedback Specialist

    Hey Ricardo, chiming in here again. I spoke with the PM team and confirmed this is not currently available.

    I have gone ahead and moved this over to our product feedback Forums so other Zendesk customers can have visibility to show interest in this feature as well. 

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    Ricardo Novais Pereira

    Thanks!

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