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Announcing Sandbox Configuration Management EAP!



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Shawna James

Community Product Feedback Specialist

Posted Jan 06, 2025

We are excited to present a new EAP to our Zendesk Customers, Sandbox Configuration Management. 

 

Sandbox Configuration Management is designed to streamline the management of configuration settings across your different Zendesk environments, specifically focusing on the sandbox and production setups. This initiative aims to mitigate the challenges associated with managing configurations by providing a unified approach to inspect, compare, and deploy changes between these environments.

 

Key features of this product EAP include the following:

1. Inspecting Your Configuration (Available: 17 January)

2. Saving a Version of Your Configuration (Available: February)

3. Comparing Versions (Available: May)

4. Deploying a Version (Available: July)

 

For more information, to sign up, and get engaged with our Product teams working on these features, please visit our EAP page here. Thank you for helping us build better products at Zendesk with your feedback and participation!


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