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Scheduling for Article multiplacement not working



Posted Jan 22, 2025

Hi! We scheduled a multiplacement article to be published on 16th of January but it didn't appear on site. We noticed afterwards that the clock icon doesn't show up like it does for other articles ("Site maintenance" is the multiplacement one):

Inside the article it does say it will be scheduled (but it wasn't):

 

Not sure if it is related to this community post, as we also see the “Missing translations” texts:

 

 

We don't know how the get rid of those texts, because when I open each of the translation they have the correct language chosen:

 

Inside each article we have set a label “alert” which have always worked:

 

We have also set each to be visible to everyone:


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Orsolya Forster

Zendesk Product Manager

Hi Nina Koski , thanks for the feedback. Scheduling is indeed a feature we need to improve. The way it works now, all placements will be published or unpublished at the scheduled time.
You don't see the schedule icon on all the placements in the list view, because the syncing isn't working perfectly, even though all the placements are scheduled. Another known issue is the lag, you might need to wait a few seconds and refresh your screen in order to see all your placements published or unpublished by scheduling. Cheers!

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