Cancel Subscription

Posted Mar 18, 2025

I want to cancel my subscription in full. When I follow your guide's direction on how to do this, I go to a page that does NOT have a cancel option. I need someone to assist me to do this.

I am the account owner. My name is Michael Movalli and email is mmovalli@orisys.com.

Regards,

Mike

5 comments

Date

Newest

Audrey Ann Cipriano

Apr 29, 2025

Hi 4775879831578 the account owner can cancel your account by following our guide here: How do I cancel my account?

Or they can contact your account manager to cancel your account.

Please note that account cancellation occurs at the end of your current billing cycle. This will give you time to migrate data or tie up loose ends. You cannot use this Zendesk account when your account is canceled or to access account data.

Hope this helps!

Shayne Dryden

Apr 27, 2025

I would like to cancel our subscription to Zendesk. Can you please let me know how this is completed?

Francis Casino

Mar 27, 2025

Hello Eldon!

I hope you're having a wonderful day! I’ve created a ticket to help with your request about cancelling your subscription. Keep an eye on your email, and we can keep chatting there!