Feedback - Reporting and analytics (Explore)
Share your feedback, ideas and experiences related to the use of reporting and analytics (Explore).
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Currently, to get a list of articles by agent and the number of accesses (views) of those articles per monthb - we have ...
Posted Feb 23, 2021 · Mary Paez
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Are there any plans to combine the Knowledge Capture and Knowledge Base Datasets? Use Case: I would like to break down o...
Posted Feb 15, 2021 · Chandra Mullineaux
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Hi, I am facing an issue where I want to remove many of the queries that are used in a specific Dashboard. These queries...
Posted Sep 23, 2021 · WRO Jacuk-Zurak, Marta
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I can see sections, but I can't see categories in the Zendesk Explore Knowledge Base. Without categories, it's completel...
Posted Apr 22, 2021 · 平中 大次郎
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Issue Agents do not have a live update of how many tickets they have replied to End Goal
Posted Mar 12, 2021 · Francisco Manalo
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I hope to see the option to see all article upvotes and downvotes in the future. Currently, these will be calculated to ...
Posted Feb 16, 2021 · Karmen Koit
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- What is the problem?
Posted Mar 04, 2021 · Kalle Windefalk
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The ability to measure views on the request pages is necessary to report on the demand and value of articles delivered v...
Posted Mar 16, 2021 · Michael Collins
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Exploreのダッシュボードを定期的にSlackに配信し、画像としてSlack上に展開する機能を持ったSlackアプリの追加、または、既存のSlackアプリへ機能を追加してほしい。 メール配信では、Slack上に画像を直接表示させることが...
Posted Mar 22, 2021 · t.matsumoto
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I think I have found a bug in FIND() when creating a standard calculated attribute in Explore. Scenario: I have two tick...
Posted Sep 24, 2021 · Terje Nilima Monsen
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