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Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.

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Feature Request Summary:

I would like to see additional items displayed in the monitoring log (

Posted Dec 07, 2021 · 小林正左子

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The TeamMembers filters currently only contain two filters. "All Agents" and "Talk Agents" (at least in my version). How...

Posted Oct 20, 2021 · Joshua Schnitzer

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As above. Would be very helpful to export a filtered list of users.

Posted Oct 26, 2021 · Dan Ross

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It would be extremely helpful to see someone's role in the view (I know this has been requested before) and whether they...

Posted Dec 28, 2021 · Ben Hammond

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At present one can only submit 2000 lines when importing users. Please increase this figure as API isn't an option for e...

Posted Jan 21, 2022 · Alexandra Robinson

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How do I find all my users?? I don't need to see my Team I need access to all the users in my support center

Posted Sep 28, 2021 · skolcun

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Feature Request Summary:

The Roles page in the new Admin Center should allow admins to filte...

Posted Jan 10, 2022 · Oli

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need to map user fields with ticket fields.( Copy user field values to ticket fields automatically) Usecase: User fields...

Posted Dec 27, 2021 · Kirthi itagihal

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Info at zendesk.com/admin/account/billing/subscription doesn't provide enough detail. Currently, regular updates from ac...

Posted Dec 20, 2021 · Tina Desprez

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I have recently noticed what looks like a conversation bubble popping up when the cursor hovers over one of the selectio...

Posted Dec 08, 2021 · Shane Alldredge

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