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Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.

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      Please consider adding items to be displayed in the monitoring log.
      Answered

      Feature Request Summary:

      I would like to see additional items displayed in the monitoring log (

      Posted Dec 07, 2021 · 小林正左子

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      Improve Team Members Filters
      The TeamMembers filters currently only contain two filters. "All Agents" and "Talk Agents" (at least in my version). How...

      Posted Oct 20, 2021 · Joshua Schnitzer

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      Export to CSV please
      As above. Would be very helpful to export a filtered list of users.

      Posted Oct 26, 2021 · Dan Ross

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      More filters/view options
      It would be extremely helpful to see someone's role in the view (I know this has been requested before) and whether they...

      Posted Dec 28, 2021 · Ben Hammond

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      Increase 2000 line import limit
      At present one can only submit 2000 lines when importing users. Please increase this figure as API isn't an option for e...

      Posted Jan 21, 2022 · Alexandra Robinson

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      New Team view no more People
      How do I find all my users?? I don't need to see my Team I need access to all the users in my support center

      Posted Sep 28, 2021 · skolcun

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      Add Permission filters to Team > Roles page

      Feature Request Summary:

      The Roles page in the new Admin Center should allow admins to filte...

      Posted Jan 10, 2022 · Oli

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      how to automatically map the user fields to reflect on ticket fields
      need to map user fields with ticket fields.( Copy user field values to ticket fields automatically) Usecase: User fields...

      Posted Dec 27, 2021 · Kirthi itagihal

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      Improved Interface for Managing Temporary Subscriptions
      Info at zendesk.com/admin/account/billing/subscription doesn't provide enough detail. Currently, regular updates from ac...

      Posted Dec 20, 2021 · Tina Desprez

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      Conversation bubble popping up in Views List
      Answered
      I have recently noticed what looks like a conversation bubble popping up when the cursor hovers over one of the selectio...

      Posted Dec 08, 2021 · Shane Alldredge

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