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Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.

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      Access Log UI Feedback [Advanced Data Privacy and Protection Add-on]

      Access Log UI release

      Calling ALL ADDP subscribers (or anyone thinking of subscribing for Access Logs)!<...

      Posted Dec 12, 2024 · Ryan Winkler

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      Feature request - include message details in ticket history for webhook calls
      Please give a quick overview of your product feature request or feedback and note who in your org is affected by...

      Posted Jan 31, 2025 · mfg

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      Add a 'no emails' option to sandbox
      It would be helpful to have an option to simplify testing triggers if you could know that an email won't be generated re...

      Posted Jan 29, 2025 · mfg

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      Add hostnames for the IP address allowlisting feature,
      We're trying to implement IP allowlisting but some vendors that interact with Zendesk don't have static IP addresses, ra...

      Posted Jan 28, 2025 · Matthew Rinehart

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      I want the conversation logs of the AI agent to be reflected immediately.
      Please give a quick overview of your product feature request or feedback and note who in your org is affected by...

      Posted Jan 21, 2025 · 小林正左子

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      Feature Request: Enhance trigger "Ticket > Tags" by allowing partial string matching or supporting regular expressions (regex)

      Feature Request Summary

      Enhance the Ticket > Tags trigger condition by allowing partial stri...

      Posted Jan 22, 2025 · Aleix Paytuvi Gallart

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      Feature request
      Hi I would like to request a new feature or functionality. I as an organization can add several email addresses or even ...

      Posted Jan 23, 2025 · Natasja

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      Feature Request - Native A/B Testing
      Hey Zendesk team, it doesn't look like there's an easy way to do A/B testing with tickets in production right now throug...

      Posted Oct 04, 2023 · Andy F.

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      Impossible d'obtenir du support lorsque l'on a l'erreur "Échec de chargement des données de licence".
      Bonjour, Je tenais à relever un problème technique : j'ai une erreur “Échec de chargement des données de licence...

      Posted Jan 20, 2025 · Diego AI

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      Deployment of routing triggers with an email - use a partial search
      Are any plans for trigger deployment that include an email address (which typically shows as a conflict...

      Posted Jan 16, 2025 · Jamie Noell

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