Ricerche recenti

Nessuna ricerca recente

Feedback - Reporting and analytics (Explore)

Share your feedback, ideas and experiences related to the use of reporting and analytics (Explore).

Nuovo post
Mostra tutti
    Ordina per attività recente
      Backlog Report on Updated Tickets
      As a team manager in support I want a report that shows me all tickets that have been updated on a daily basis, we have ...

      Data ultimo post: 19 lug 2021 · Paul Forest

      3

      Follower

      2

      Voti

      0

      Commenti

      Time Frame Setting Should Apply to ALL Tabs
      It's a real pain in the butt to have to remember to set the "timeframe" on EVERY SINGLE TAB. PLEASE make it such that no...

      Data ultimo post: 09 lug 2021 · Rusty Wilson

      2

      Follower

      4

      Voti

      0

      Commenti

      Requester Email should be the email the ticket came in from, not the primary email for the Requester ID also associated with that email

      Feature Request Summary:

      Explore should show the actual email that the ticket was reque...

      Data ultimo post: 19 lug 2021 · CJ Johnson

      3

      Follower

      3

      Voti

      0

      Commenti

      Time Filters Should Have A More Accurate Default Text

      Feature Request Summary:

      The text when no time filter is selected should say something ...

      Data ultimo post: 29 lug 2021 · CJ Johnson

      1

      Follower

      2

      Voti

      0

      Commenti

      DESCARGA DE INFORMACION EN EXCEL O CSV
      Antes de habilitar la opción de "Analizar" en los paneles de Explore nosotros podíamos configurar los campos que queríam...

      Data ultimo post: 12 ago 2021 · Jaime Haro

      1

      Follower

      0

      Voti

      0

      Commenti

      Drill Through Functionality
      In the old Insight, you used to be able to assign Ticket ID functionality to the ticket count metric to make the ticket ...

      Data ultimo post: 25 giu 2021 · John Morrison

      3

      Follower

      3

      Voti

      0

      Commenti

      Inclure dans les tableaux de bord des données externes ?
      Pouvons-nous importer des données externes à Zendesk dans les tableau de bord afin de comparer ces chiffres externes à d...

      Data ultimo post: 29 lug 2021 · CDL CHOCOLATE

      1

      Follower

      0

      Voti

      0

      Commenti

      Change the number output format

      Data ultimo post: 13 ago 2021 · Kai Schmitte

      2

      Follower

      1

      Voto

      0

      Commenti

      Kunden Umsatz in Support Statistik sehen
      Ist es irgend möglich den Umsatz zu verzeichnen, in Zendesk Support? In unserem vorherigen alten Support Tool konnte man...

      Data ultimo post: 26 ago 2021 · Solidmind Group Admin

      1

      Follower

      0

      Voti

      0

      Commenti

      Filter Talk and Chat data with custom user fields
      We use custom fields to organize our users. It would be helpful to be able to use these custom fields to as filters when...

      Data ultimo post: 21 ago 2020 · Mylin Wright

      2

      Follower

      1

      Voto

      0

      Commenti