Feedback - Reporting and analytics (Explore)
Share your feedback, ideas and experiences related to the use of reporting and analytics (Explore).
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As a team manager in support I want a report that shows me all tickets that have been updated on a daily basis, we have ...
Posted Jul 19, 2021 · Paul Forest
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It's a real pain in the butt to have to remember to set the "timeframe" on EVERY SINGLE TAB. PLEASE make it such that no...
Posted Jul 09, 2021 · Rusty Wilson
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Feature Request Summary:
Explore should show the actual email that the ticket was reque...Posted Jul 19, 2021 · CJ Johnson
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Feature Request Summary:
The text when no time filter is selected should say something ...Posted Jul 29, 2021 · CJ Johnson
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Antes de habilitar la opción de "Analizar" en los paneles de Explore nosotros podíamos configurar los campos que queríam...
Posted Aug 12, 2021 · Jaime Haro
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In the old Insight, you used to be able to assign Ticket ID functionality to the ticket count metric to make the ticket ...
Posted Jun 25, 2021 · John Morrison
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Pouvons-nous importer des données externes à Zendesk dans les tableau de bord afin de comparer ces chiffres externes à d...
Posted Jul 29, 2021 · CDL CHOCOLATE
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Ist es irgend möglich den Umsatz zu verzeichnen, in Zendesk Support? In unserem vorherigen alten Support Tool konnte man...
Posted Aug 26, 2021 · Solidmind Group Admin
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We use custom fields to organize our users. It would be helpful to be able to use these custom fields to as filters when...
Posted Aug 21, 2020 · Mylin Wright
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