最近の検索


最近の検索はありません

Alex Short's Avatar

Alex Short

参加日2021年5月13日

·

前回のアクティビティ2021年10月16日

フォロー中

0

フォロワー

0

合計アクティビティ

2

投票

0

受信登録

0

アクティビティの概要

さんの最近のアクティビティ Alex Short

Alex Shortさんがコメントを作成しました:

コメントSecurity and user access in Zendesk Support

Hi Zendesk - 

Can we please have the understanding of how to do the below? 

1. A user(our client)  does some action in our website. (e.g: filling a form) and we have their email address in our database. Note that user does not send any email to anybody. He/she just clicks on a button or fills a form.

2. Our backend calls Zendesk API

3. Zendesk should create a ticket , in a way that it seems our client has created this ticket (the ticket should be ready to be replied to the email of our client)

 

Is this possible? Thank you

コメントを表示 · 投稿日時:2021年3月03日 · Alex Short

0

フォロワー

0

投票

0

コメント


Alex Shortさんがコメントを作成しました:

コメントSecurity and user access in Zendesk Support

Hi Zendesk - 

Can we please have the understanding of how to do the below? 

1. A user(our client)  does some action in our website. (e.g: filling a form) and we have their email address in our database. Note that user does not send any email to anybody. He/she just clicks on a button or fills a form.

2. Our backend calls Zendesk API

3. Zendesk should create a ticket , in a way that it seems our client has created this ticket (the ticket should be ready to be replied to the email of our client)

 

Is this possible? Thank you

コメントを表示 · 投稿日時:2021年2月25日 · Alex Short

0

フォロワー

1

投票

0

コメント