최근 검색
최근 검색 없음

Evy Verhoeven
가입한 날짜: 2022년 3월 24일
·
마지막 활동: 2024년 5월 27일
팔로잉
0
팔로워
0
총 활동 수
7
투표 수
2
플랜 수
2
활동 개요
배지
문서
게시물
커뮤니티 댓글
문서 댓글
활동 개요
님의 최근 활동 Evy Verhoeven
Evy Verhoeven님이 에 댓글을 입력함
Hi Zendesk team,
I have a question related to suspended tickets and hope you could help me.
Currently we are receiving all tickets 'coming from a support address' as suspended tickets but also duplicated as a regular ticket. I saw in your article it was because it's causing an email loop?
However, our different department are creating tickets with the support address in Zendesk for a couple of months already and all went okay (no suspended tickets) until two weeks ago. The support addresses are all added on the white list in Zendesk.
Could you tell us what is the exact cause and how to fix this?
Thank you in advance.
Evy
댓글 보기 · 2022년 3월 24일에 게시됨 · Evy Verhoeven
0
팔로워
1
투표
0
댓글