问题
当我在主机映射后,如何使最后通过原生身份验证工作?它不会自动填充,求助!
答案
最后通过将阻止自动填充,因为您登录 Zendesk 访问的域名与为小组件登录提供服务的域名不匹配。
您可以使用以下任一解决方法解决此问题:
- 在最后通过中添加对等域名,请查看最后通过文章:为什么我在访问某些网站时收到最后通过安全警告消息?
- 为为 小组件 登录的域名添加一个"最后通过"条目。
- 正在清除您的 Pastpass 浏览器功能扩展缓存。
- 登录最后通过。
- 单击"最后通过" 图标>更多选项 >高级>清除本地缓存。
- 退出最后通过。
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5 条评论
Brett Bowser
Thanks for reaching out!
I did some digging and it doesn't look like there's an alternative solution outside what is shared in the above article.
If this doesn't accomplish what you're looking for, I'd recommend creating a feedback post in the following topic using this template: Feedback - Ticketing System (Support)
Let me know if you have any other questions for me in the meantime.
0
Luke Harbour
Dane, just checking if there was any update or other work arounds you found for this? Thanks!
0
Joël Harkes
Dane Adriano
The best solution we have found is:
store your lastpass credentials under this link: https://nsgo.zendesk.com/auth/v2/login
Now if you go your tenant/host and you are not logged in:
0
Dane
I understand your point about Lastpass' security rule. However, I would like to look into it further to determine that everything on Zendesk's end has been properly taken care of. I have created a ticket for you, please wait for my update via email.
0
Joël Harkes
This actually doesn't work.
I tried to remove zendesk.com from URL Rules but nothing helps.
I fear it might be because the from action directs you to another domain (https://yourZendeskTenant.zendesk.com/access/login) and lastpass probably has a security rule on this for it to never fill (rightfully so).
0
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