How to put all sections and articles on home page
The Wise One - 2022Community Moderator
已于 2017年2月23日 发布
Please follow this short tutorial about how to put all sections and articles on the home page of your Help Center (according to this post). There are few ways to achieve that, but I will explain one of them, probably the most easiest.
Example: https://support.twilio.com/hc/en-us
So:
-
Put all the content (all sections) in just one category (how to do that)
- Go to editor for design changes (General / Customize design / Home page)
- Find code row provided under, and remove it and whole code in this section (if you can't find it, just skip this step):
<section class="knowledge-base">
- Put here this code
<section class="knowledge-base">
{{#if categories}}
<div class="category-tree">
{{#each categories}}
<section class="category">
{{#if ../has_multiple_categories}}
<h2><a href="{{url}}">{{name}}</a></h2>
{{/if}}
{{#each sections}}
<section class="section">
<h3>
{{#if internal}}
<span class="visibility-internal" data-title="{{t 'internal'}}">
<span class="visibility-internal-icon"></span>
</span>
{{/if}}
<a href="{{url}}">{{name}}</a>
</h3>
{{#if articles}}
<ul class="article-list">
{{#each articles}}
<li {{#if promoted}} class="article-promoted" {{/if}}>
{{#if promoted}}
<span data-title="{{t 'promoted'}}">★</span>
{{/if}}
<a href="{{url}}">{{title}}</a>
</li>
{{/each}}
</ul>
{{#if more_articles}}
<a href="{{url}}" class="see-all-articles">
{{t 'show_all_articles' count=article_count}}
</a>
{{/if}}
{{else}}
<i class="section-empty">
<a href="{{url}}">{{t 'empty'}}</a>
</i>
{{/if}}
</section>
{{else}}
<i class="category-empty">
<a href="{{url}}">{{t 'empty'}}</a>
</i>
{{/each}}
{{#if more_sections}}
<div>
<a href="{{url}}">{{t 'see_all_sections'}}</a>
</div>
{{/if}}
</section>
{{/each}}
{{pagination}}
</div>
{{/if}}
</section> - Save and Publish changes. You should get your sections and articles on the home page of your Help Center.
Hope this helps, if not, feel free to put a comment under!
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26 条评论
Destiny
In its default configuration, the homepage is designed to exhibit a maximum of 6 articles, and at present, there is no native functionality to augment that limit. Furthermore, expanding this limit is not scheduled in our development roadmap at the moment. Please do share your feedback on the link that Ifra provided.
Hoping for your understanding on this matter. Thank you~!
0
Ifra Saqlain
@Anne-Flore Caire, I understand your requirement and concern.
But you can give your feedback here:
https://support.zendesk.com/hc/en-us/community/topics/1260801308530-Feedback-Help-Center-Guide-
Thanks :)
1
Anne-Flore Caire
Thanks for the quick feedback! 1263169183150
I was hoping there might be another solution since 2018. There are two issues with the solution: the development effort to implement it, and the fact that maintainability is outside the scope of Zendesk Help Centre administrators alone. So we won't be launching this workaround.
0
Ifra Saqlain
Hi Anne-Flore Caire,
It is doable by using API as Vlad said above. You can reduce the number of articles using CSS but cannot increase.
Thanks
0
Anne-Flore Caire
Hello. I am trying to display all the articles in the sections of a category on the home page, but there is a configuration system which limits the number of articles to 6. What parameter in the code includes and influences this limit?
Because in addition I can reduce this number via ".article-list-item:nth-child(n+3)", 3 for example, but I cannot increase the number by this parameter (by putting .article-list- item:nth-child(n+8) for example, I still only have 6 displayed). Thanks in advance
0
Jake Bantz
Hi Shweta, with the native functionality it is not possible to filter by article labels and present only those articles.
0
Shweta
Is there anyway I could filter out articles tagged with a specific label instead of showing promoted articles. Thanks in advance,
1
Jeffrey Stone
Hi there. This no longer works "out of the box" for Copenhagen theme 2.8. Has anyone updated theirs to work with the new theme? Thanks!
0
Ifra Saqlain
Hey Kathrina,
You can try this.
Paste this code on home page:
Paste this CSS code on your stylesheet at the bottom side:
And
Here is section class so if you need to add margin in section columns, you can add like this:
Thanks
Team
0
Pulkit Pandey
Hey Kathrina Rivera
Can you please share the URL of your HC where you implemented this so that I can go through it and provide you the exact solution to your problem.
Thanks
Pulkit
Team Diziana
0
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