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Louise Stolborg Vuorela's Avatar

Louise Stolborg Vuorela

已加入2021年4月15日

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最后活动2022年4月28日

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Louise Stolborg Vuorela 进行了评论,

评论Working with articles in the knowledge base

Hi!

 

Is restoring an older version compatible with content blocks?

I tried with a draft i was working on, and it seems all the content blocks just disappeared.

查看评论 · 已于 2022年4月28日 发布 · Louise Stolborg Vuorela

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Louise Stolborg Vuorela 进行了评论,

评论Working with articles in the knowledge base

Hi

Are there any news on pictures in the content blocks?

Our users rarely login, so most guides would include a how to log in with images to assist them. Images in content blocks would really make that easier

查看评论 · 已于 2021年12月03日 发布 · Louise Stolborg Vuorela

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Louise Stolborg Vuorela 进行了评论,

社区评论 Q&A - Apps and integrations

Hi

I need my zendisk ticket to automatically change to open when someone comments (but doesn't change the status) on a jira ticket. Is that possible? I can't see how to do that in your guides.

Best, Louise

查看评论 · 已于 2021年11月18日 发布 · Louise Stolborg Vuorela

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Louise Stolborg Vuorela 进行了评论,

社区评论 Feedback - Community Forums (Gather)

Hi Bogdan

 

That's nice, but from what i gather, it only makes a list of guides that need verification. It doesn't automatically retire articles after a specific amount of time, which is what i need

查看评论 · 已于 2019年2月27日 发布 · Louise Stolborg Vuorela

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Louise Stolborg Vuorela 进行了评论,

社区评论 Feedback - Community Forums (Gather)

This post is over 2 years old. Are there any news? has it become a feature or is it dead?

I am currently looking for this feature for our own zendesk helpdesk-site

查看评论 · 已于 2019年2月26日 发布 · Louise Stolborg Vuorela

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Louise Stolborg Vuorela 进行了评论,

社区评论 Q&A - Help center and community

Hi

 

I have deleted some categories in our helpsite, but anyone using bookmarked url for reaching that specific categori is told that the link doesn't work anymore. Is there some way to redirect to just the helpcenter? I've looked around a lot, and the only thing i can find is redicrects from deleted articles. But how do i redirect from a deletetd categori?

查看评论 · 已于 2018年11月01日 发布 · Louise Stolborg Vuorela

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