This topic includes resources for understanding, enabling, and using Answer Bot. To use Answer Bot, you must have Guide Professional plus the Answer Bot add-on.
- Understanding Answer Bot (for administrators)
- Enabling and setting up Answer Bot
- Analyzing your Answer Bot activity
Best practices & troubleshooting for admins & developers
- Best practices: Using labels with Answer Bot
- Best practices: Setting up Answer Bot triggers, views, and workflows
- Best practices: Training Answer Bot to find the right articles more easily
- Best practices: Six steps to success with your Answer Bot
- Troubleshooting: Answer Bot isn't suggesting articles!
- Best practices for developers: Bulk updating article labels for Answer Bot