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  • Nicole Saunders
    Zendesk Community Manager

    Hi everyone, 

    First, thank you for your comments and feedback. 

    We’ve escalated the comments here with the product team, and Jon Aniano, SVP of Product wants to engage in the conversation. In order to facilitate that direct conversation more effectively, we are going to shift it over to the community.

    He has started a conversation and has made some initial responses to your feedback. Please read his post here, and continue sharing your thoughts and ask questions in that thread. Jon will continue to read and respond there. We will close comments here since the community is the right place for everyone to be engaging.

    Thank you for your feedback and for sharing your thoughts and feelings. We’ll see you over in the community. 


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