Cancelling products and accounts

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  • Lise Vojtesek

    i received confirmation that my request not to renew was received. Why do i still have to go through all of this?

  • Brett Bowser
    Zendesk Community Team

    Hey Lise,

    If you received confirmation that your account will be cancelled then you shouldn't need to take any additional steps on your end.

    Let us know if you have any other questions!


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