Adding and arranging dashboard widgets

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11 Comments

  • Fiona

    How can we move widgets between tabs? I can't find how, so I've been adding a new query to the tab I want the widget on and deleting it from the other tab - but that seems like a long way round.

    Thanks

    Fiona

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  • Rob Stack
    Zendesk Documentation Team

    Hi Fiona, you can copy and paste widgets between tabs. For help, see Working with dashboard tabs .

    Hope this helps!

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  • Fiona

    Thanks, Rob! I searched the knowledge base but didn't find this article. Thanks for sharing - that makes it a lot easier!

    Fiona

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  • Rob Stack
    Zendesk Documentation Team

    You're welcome, I've added a couple of new labels to the article to hopefully make it more 'findable' in the future :-)

    The article Zendesk Explore resources can be quite useful as it lists all Explore articles on one page. I certainly use it a lot when I'm working on the docs!

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  • Fiona

    Very useful! Thank you :D

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  • Nicholas Finch

    I have a widget that is getting very squeezed, and I don't know how to make it stop doing that.

     

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  • Rob Stack
    Zendesk Documentation Team

    Hi Nicholas Finch, that certainly does look a bit odd. I have a few suggestions (though I'm guessing you might have already tried these).

    1. Does the original query (in Query builder) look OK, i.e. if you click the widget and then click Edit query?

    2. Are you able to resize the query by dragging the corners (with the dashboard in edit mode)?

    3. What happens if you delete the query from the dashboard and then try adding it again? That might reset any settings that were applied to it.

    Thanks!

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  • Nicholas Finch

    In the query builder, it also has whitespace under the charts, but I figured that those would go away on their own.

    I can definitely resize it and put other widgets on top of it as a workaround, but that seems kind of hacky especially when I'm trying not to cause other widgets to get hidden under the larger one


    I tried your third option deleting and readding  it

    It did this. 

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  • Rob Stack
    Zendesk Documentation Team

    Can you resize the widget by dragging the corners? It looks like in your first version it was a bit stretched out. Now, it looks in proportion, just with a small window.

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  • Nicholas Finch

     

    Still stuck with a lot of white space under the charts.

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  • Rob Stack
    Zendesk Documentation Team

    Sorry that's still not working. I'm unsure of why it's doing that. I've opened a ticket on your behalf so someone can get in touch and help you directly. I'm sure they'll get to the bottom of this.

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