How can I add an email avatar for my Google account?

To add an email avatar:

  1. Create an account for your support addresses. You must do this for every support address listed in your account. For more information about your support addresses, see Adding support addresses for users to submit tickets.
  2. Go to the suspended tickets view in your account and recover the Google Email Verification email. This email is most likely the most recent email in the suspended ticket view.
  3. Click the verification link.
    Google verification email.png
  4. Navigate to https://myaccount.google.com/ and set your icon by clicking the profile icon itself and selecting Change.
    image location in gmail

Before
updated avatar example

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Disclaimer: This article is provided for instructional purposes only. Zendesk cannot provide support for third-party tools such as Google. If you run into configuration issues with Google, reach out to Google directly.
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