Question
I want to retain my customer's attention on an email. How can I add an email avatar in the emails sent from my account in a Google account?
Answer
- Create an account for your support addresses. You need to do this for every support address listed in your account. For more information about your support addresses, see the article: Adding support addresses for users to submit tickets.
- Go to the suspended tickets view in your account and recover the Google Email Verification email. This email is most likely the most recent email in the suspended ticket view.
- Click the verification link.
- Navigate to https://myaccount.google.com/ and set your icon by clicking the profile icon itself and selecting Change.
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