How to comment on an article or post

When viewing Zendesk Help Center articles, you may run into an article that you have questions about. We monitor all of our articles for new comments and welcome your feedback in the comment section. 

Note: Anonymous users cannot comment on articles. You must log in to a Zendesk Help Center user account to draft a comment.

Instructions for commenting

Part 1: Sign in (or sign up, if you're posting for the first time)

1. Click Sign in from the upper right hand corner.
   
2. Enter your email address and password, or choose to log in via a social network
   

Note: Even if you've started a trial or purchased a subscription to Zendesk products, the first time you post, you must create an account as an end user in our help center. To learn how, see the article: How to create a Zendesk Help Center account.

Part 2: Draft and post your comment

1. At the bottom of the article, click Add a comment and draft your comment
2. Optionally, you can select formatting options from the toolbar. For more information on formatting options, see article editor toolbar reference.
3. Click Submit. Your posted comment will alert any of the article's followers, as well as the Zendesk team monitoring comments. We'll help you find an answer shortly!