Explore recipe: Using filtered views to filter live dashboards



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Rob Stack

Zendesk Documentation Team

Edited Apr 25, 2025


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4 comments

Is it possible to sort the bookmarks?

The order seems to be super random and ordering them manually would be a hughe benefit.

 

Is this planned and if yes: When?

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Hi There,

 

Can a bookmark be utilized to run across all tabs in an Explore dashboard? If so, is there guidance on this please?

 

Thank you,

Reanna Jones

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Hi Juan, 

Thanks for reaching out! Scheduled dashboard deliveries will reflect the default bookmark upon delivery. In order to make a bookmark the default filtered state you will need to pin it upon creation. All of this will need to be done within the edit dashboard mode in the Explore UI. After these changes are published the default (pinned) bookmark should be reflected within the next schedule delivery. 

If this isn't quite what you're looking for let me know and I'd be happy to take another look!


Best, 

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How do you use this method to then send these reports via the scheduler?  Is there a way to do that instead of having to go into Zendesk Explore directly?

 

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