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Configuring allowlist IP addresses



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Nova Dawn

Zendesk Documentation Team

Edited Jun 21, 2024


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Adding SPF records with this IP address range is the only thing that has resolved our sending issues.  This article needs to be a lot more clear about the impact/benefits of it.

Zendesk's current IP addresses are blacklisted, and this is what's causing the email delivery issues. 

I've unsuccessfully tried escalating this information to support.

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Yes, same problem here. Tried escalating with support also, but they don't seem to take it seriously

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