Setting up and publishing the lead capture form

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  • Nick

    Hey! Is there a way to provide a drop down list of options in a lead capture form? ie Q 'how did you hear about us' A (TV, Radio, Facebook, etc). Thanks. Nick

  • A Gratton’s Edge Inc

    Hi Nick, 

    Not sure if you received an answer to this question. You can create dropdown list options by creating the Field in leads to include the dropdown info. Then add the field to the lead form and map the field to lead attribute. In preview, you can see the dropdown for that field. Hope this helps. 

  • Mark Elliott

    Hi, after the completion of a lead capture form, the following text is shown to the prospective client:


    Thanks for your inquiry.
    We will contact you as soon as possible.


    Is there any way to change this please, the spelling of inquiry is Americanised and we would like to change the wording regardless. . 

  • Laura Hippert

    Hi Mark - Thanks for reaching out! I'm sorry to say that the lead capture form is not editable (except for changing the fields available). That being said, if you have anyone on your team with developer knowledge, they could use our API to create a custom form that would allow you customize fully, or a third party app like Zapier with another form capture tool. 

  • Abdelhameed

    I tried to embed the the form in an article source code but it did not show up ?!


  • Brian Pierce

    Is there a way to assign leads to a rotation of sales people or put them in a queue unassigned? We have multiple locations and do not want all the leads to go to a single person. 

  • Margaret Porter

    The submit button on our embedded Zendesk form is getting cut-off on the right side on mobile. Is there any way to adjust this?


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