Connecting your email with Android

What's my plan?

In the Sell mobile app for Android, you can connect your email in two ways, either from the Communication page, or from Settings page.

For more information about setting up email in Sell, see Using Zendesk Sell Email Integration.

This article covers the following topics

• Setting up email from Communication
• Setting up email from Settings

Setting up email from Communication

You can connect your email from the Today page (your dashboard), in Communication.

To set up email from the Communication menu

1. On the Today page, click Communication.
2. Click Add Email.
3. Enter your email address and password (this information is used for authentication only, and is not shared with Sell).
4. Click Sign In.

   You might need to enter some additional information, or to repeat your email and password.

5. Confirm whether Sell can have offline access to your email, and complete the setup.

   Your email is setup in Sell. When you email from Sell or directly from your email account, all your emails with leads and contacts are saved to Sell.

Setting up email from Settings

You can connect your email from the Today page (your dashboard), in Settings.

To set up email from the Settings menu

1. In the top menu, click the Settings icon ().
2. Click Email, then click Begin Setup.
3. Enter your email address and password (this information is used for authentication only, and is not shared with Sell).
4. Click Sign In.

   You might need to enter some additional information, or to repeat your email and password.

5. Confirm whether Sell can have offline access to your email, and complete the setup.

   Your email is setup in Sell. When you email from Sell or directly from your email account, all your emails with leads and contacts are saved to Sell.