Using IP Access Restriction to limit access to the Chat dashboard

You can restrict access to your Chat dashboard and account pages based on IP address. You can use IP Access Restriction for additional security needs, such as protecting internal employee-only information, preventing unauthorized application access, and minimizing unintentional remote access. 

To enable IP Access Restriction

1. From the dashboard, select Settings > Account > Security tab. 
2. Click On. 
3. Enter an IP address or range of IP addresses using an asterisk, such as 123.123.123.*.

   

4. Click the plus sign to add another address or range of addresses. If you don't add your own IP address to the list, a warning will appear.