How can I simulate a chat for testing?

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6 Comments

  • Priscilla Shaw

    Is there a way to simulate multiple chats at once?

    1
  • Cheeny Aban
    Zendesk Customer Care

    Hi Priscilla S

    Thank you for posting a comment on our Community. As of the moment, there is no native way to simulate multiple chats at once, but we understand your need for this functionality, so we are marking this conversation as Product Feedback. We truly value customer feedback and your voice and votes in the product feedback topics in the community help influence future Zendesk functionality.

    All the best

     

    0
  • Michael Mulligan

    Echoing Priscilla Shaw's need to simulate multiple chats!!

    0
  • Dave Dyson
    Zendesk Community Manager

    Hi @... and @...,

    I'd encourage one of you to post to our Feedback on Chat topic, and copy the format from the template we have there. The more details we have about your respective use cases, the better. Then post a link to your feedback post here so others can upvote and add their own comments and use cases. Thanks!

    0
  • Michael Mulligan

    Thank you @.... This has been posted at Zendesk Help > Community > Feedback on chat as suggested.

    Please upvote, comment, and add your own use cases at: Need ability to simulate multiple chats – Zendesk help

    0
  • Dave Dyson
    Zendesk Community Manager

    Thanks Michael!

    0

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