LastPass: How to get autofill working with native authentication?

Return to top

3 Comments

  • Joël Harkes

    This actually doesn't work.

    I tried to remove zendesk.com from URL Rules but nothing helps.

    I fear it might be because the from action directs you to another domain (https://yourZendeskTenant.zendesk.com/access/login) and lastpass probably has a security rule on this for it to never fill (rightfully so).

    0
  • Dane Adriano
    Zendesk Customer Care
    @Joel 
     
    I understand your point about Lastpass' security rule. However, I would like to look into it further to determine that everything on Zendesk's end has been properly taken care of. I have created a ticket for you, please wait for my update via email.
    0
  • Joël Harkes

    Dane Adriano 

    The best solution we have found is:

    store your lastpass credentials under this link: https://nsgo.zendesk.com/auth/v2/login

     

    Now if you go your tenant/host and you are not logged in:

    1. alt/option + w (open last pass list)
    2. login with this lastpass link
    3. close your tab
    4. refresh your original tab and now it will redirect.
    0

Please sign in to leave a comment.

Powered by Zendesk