Time Tracking app error message

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  • Keith Wangler

    Don Moser

    I appreciate the write-up - we have staff reporting they still see this error even while on tickets with ticket forms that have the required ticket fields.

    Any idea what steps we can take to prevent this error? It prevents the staff member from submitting the ticket, but seems to resolve on its own after they wait a moment and resubmit.

  • Brett Bowser
    Zendesk Community Manager
    Hey Keith,
    It looks like you have a ticket open with our Customer Care team regarding this issue. They will follow up with you in that ticket to help troubleshoot this issue.
    Thanks for taking the time to bring this to our attention!

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