How can I change the name of my bot in the messaging widget?
Follow the steps below to customize the name of the bot in the messaging widget.
To update a bot’s name
- In Admin Center, go to Channels() > Bots and automation > Bots > Conversation bots.
- Hover over the bot you want to update and click Settings.
- In the General tab, enter your desired bot name under Name.
- Click Save.
For more information, see the article: Working with messaging bots for your web and mobile channels.