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Managing search crawlers



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Elizabeth Williams

Zendesk Documentation Team

Edited Nov 15, 2024


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Hello, 

how does the de-indexing process work if a page is deleted from an indexed website? How long does it take for this page, which no longer exists, to be proposed in the Zendesk Help Center search?
Similarly, in the event of a problem with a crawler that no longer crawls a website but is not deleted, how long does it take for the pages that are no longer indexed to be proposed in the Zendesk Help Center search? Because I thought I had read 30 days, but we have the case and it's been longer than that that the crawler no longer passes, and the indexed pages are still suggested. 
Thanks in advance for the clarification.

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