What's my plan?

Available on all Sell plans

Using Sell Voice, you can call leads and contacts directly from Sell via your computer or mobile. You can also auto-dial, hold and attend conference calls (plus add attendees), record calls, mask your number, and analyze Sell Voice usage. Importantly, you can also use Sell Voice for emergency calling.

Use this resource to better understand all of the different aspects of using Sell Voice. If you're using this guide via Getting started with Zendesk Sell, be sure to return to the article after you've finished setting up Sell Voice to continue to Part 7: Getting mobile with Sell. 

This resource guide covers the following topics:

  • Setting up Sell Voice
  • Using Sell Voice
  • Analysis with Sell Voice
  • Emergencies and security with Sell Voice
  • Troubleshooting Sell Voice

Setting up Sell Voice

  • Activating Sell Voice
  • Porting a number to Sell Voice
  • Setting up and using voicemail in Sell Voice

Using Sell Voice

  • Adding participants to a conference call in Sell Voice
  • Best practices when recording Sell Voice calls
  • Using calls and text in Sell Voice
  • Creating a Sell Voice call list for automatic dialing
  • Masking numbers in Sell Voice
  • Logging and deleting calls in Zendesk Sell

Analysis with Sell Voice

  • Credit and pricing in your Sell Voice account
  • Using Sell Voice reports

Emergencies and security with Sell Voice

  • Using emergency calling in Zendesk Sell Voice
  • Providing identity verification for Sell Voice

Troubleshooting Sell Voice

  • Troubleshooting Sell Voice problems
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