How often is Zendesk data imported into Zendesk WFM?

Question

How often is Zendesk data imported into Zendesk WFM?

Answer

When you set up the Zendesk WFM integration for Zendesk, your forecast data is imported in real-time. However, Zendesk WFM will require a recalculation of the forecast so that you can see the new data.

For more information, see the article: Setting up and reading forecasts.