We know you find our Explore recipes helpful for learning about and discovering real-life scenarios. However, there are many recipes, and finding the one you want can sometimes be challenging.
To help, we've listed the top 20 recipes based on page views last month, so you can see what's popular. We'll refresh this article monthly and highlight new and notable recipes.
See a complete list of Explore recipes.
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Trending recipes
Here are the top 20 recipes in the last month:
- How to report on first reply time in Zendesk
- Reporting on created and solved tickets
- Display all customer satisfaction comments
- Reporting on the duration of fields
- Finding tickets with a specific word in the subject
- Reporting on macros using tags
- Tracking ticket assigns across groups
- Reviewing SLA performance
- Getting to know dashboard filters
- One-touch tickets
- Excluding tickets closed by merge
- Reporting on customer satisfaction by agent
- Reporting on full resolution time
- Reporting on nested drop-down fields
- Agent interactions on tickets
- Reporting on custom ticket statuses
- Time Tracking app - Measuring ticket handling time
- Time Tracking app - Measuring update handling time
- Reporting on custom omnichannel queue performance
- Reporting on the auto assist feature of agent copilot
New and notable recipes
The following recipes are new or notable this month:
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No recipes added this month.
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