AI agents - Advanced supports many languages. Which specific languages are supported depends on whether your AI agent uses intents (expression-based), use cases (zero-training), or generative replies.
Language understanding is multi-directional and thus can support the understanding of horizontal (left-to-right and right-to-left) and vertically written messages.
Tip: If you don’t see your language and want to request that we consider adding support for it, contact Zendesk Customer Support.
This article contains the following topics:
- Languages supported by zero-training AI agents and generative replies
- Languages supported by expression-based AI agents
Related articles:
Languages supported by zero-training AI agents and generative replies
Zero-training AI agents and generative replies are fully supported for any of the languages in the list below.
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Additional languages outside of this list may also be supported, but we cannot guarantee that an AI agent will be fluent in them.
Languages supported by expression-based AI agents
Expression-based AI agents work with any of the languages in the list below.
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