We've heard feedback from many users in the Zendesk help center (support.zendesk.com) that you would like to have easier access to more video content to guide you in configuring, using, troubleshooting, and reporting on Zendesk.
What does this mean?
Starting December 4, you'll now see videos included in help center search results, and you'll be able to browse and search videos exclusively within our video library.
Select Video when searching to scope your results to include video. Note that videos are included in search results by default, among articles and Community discussions.
You can also find the video library by clicking the Video category from the home page or from the Knowledge base navigation bar:
What do I need to do?
If you prefer to learn from video, check out the video library or individual videos in search results. We'd love to hear your thoughts about our video offerings in this community discussion. For general assistance with your Zendesk products, contact Zendesk Customer Support.
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