• Official comment

  Tom Dupuche

  • September 21, 2021 01:41

  Zendesk Product Manager

  Hi @...,

  Thanks for your feedback.

  This is certainly a feature we are getting requests for. We have it on the roadmap, I'll bump it up in priority.

  Regards,

  Tom Dupuche

  Senior Product Manager - Team & license management

  Zendesk

• Greytip Online Help Desk

  • September 28, 2021 08:57

  We need the option to download Team Members and even End user data on Excel for audit purposes hence it is very important for us. Hoping to see this option soon.

• Ron de Vries

  • November 15, 2021 14:28

  Hoping to see this soon as our Finance Department also requests this for audit purposes. Thanks!

• Christian Jabson

  • June 10, 2022 03:32

  Tom Dupuche, any news with this? timelines?

   

• Tom Dupuche

  • June 15, 2022 01:25

  Zendesk Product Manager

  Hi Christian Jabson,

  A dependency for introducing export team members is that we need to make the new Team members page the default experience for customers. That's what we are currently working on and will be released in August/September this year.

  The next priority is export team members and our target timeline is by the end of 2022. Wish I could say it was sooner, but want to be realistic about timelines with you.

  Regards,

  Tom Dupuche

  Zendesk Product Manager

   

• Heather Rommel

  • June 15, 2022 14:04

  Community Moderator

  

  Thanks for circling back Tom Dupuche! Nice to hear it's definitely coming and a general timeframe.

Please sign in to leave a comment.