dynamic content in Flow Builder

Completed


Posted Nov 17, 2021

Feature Request Summary

Use of dynamic content to manually translate Flow Builder messages

 

Use case

Often the automatic translation of Flow Builder is not able to translate the entire phrase correctly.

Using dynamic content I would be able to manage translations.

 

Business impact

The CX could be improved using the right phrase in the right context :)

 

 


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36

36 comments

For option titles I would like to see support to define translations by our selves as well. Option titles are usually short, and autotranslation seems to loose context when translating.

1


+1. need this

1


Hi Daniel! 

Thanks for the update - this is really useful!

What about the present options step?
I can't seem to find the option to translate the “options.” 
Am i missing something? 

Thank you!

3


Hi 1263797834949 and all, I'm pleased to share that custom translation of bot messages is now available. This should enable you to manage automatic translations when deploying bots in multiple languages as requested.  

0


Any update please? 

0


Any update on this feature please? We have to create different custom fields by language, where we could just create one and use DC. Update plase

0


+1 We are using dynamic content to translate form fields, but translations are not working if the form field is used in the bot flow, so there is no way to translate custom form fields right now

2


REALLY important topic for us too! In some of our bots product naming is not identical to what we call our products on the website. It is really critical. 

Example: Wall art in italian is translated to “murales” > the product categorie on our website is called “stampe da parete” / on our brand new US age the automatic translation also calls it “murals” while we call it Wall art >>>> hoping this underlines how crictical this is. For now we accepted just having to “live with it for the time beeing” - our CEOs are not happy with it though as you can imagine. Very hopeful that we get an update here very soon and that it goes on the roadmap for your team asap.

1


Is there an update here?

2


Hi all, thanks once again for your patience and interest in this feature. We are nearing completion of discovery and have defined a scope for an initial release. We are still working through our detailed planning, but we hope to be able to share an ETA soon.

4


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