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how to automatically map the user fields to ticket fields
Posted Dec 28, 2021
need to map user fields with ticket fields.( Copy user field values to ticket fields automatically)
Usecase: User fields will frequently updated ,so we cant manually copy from user fields and paste it in ticket fields
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6 comments
Akarsh Jaiswal
I am facing the same issue as this is completely manual task. Please help in how to map user fields to custom fields automatically
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Andres
I also think having this would be very helpful.
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Shawna James
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Akarsh Jaiswal
Please share the temporary solution of how this can implemented.
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Andres
This is a related feature request - Allowing users to provide USER information on forms
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James Peterson - Eastern Logic
This is an interesting request, and it seems there's a few different use cases. I'm curious how it works in more detail. Is anyone able to share more details about their use case in particular?
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