Can't open chat room when integration Messaging on android

Answered

Posted Feb 02, 2022

this is my code, I try to integrate it on android, but how to open a chat room?

public void initChannel(){
     Zendesk.initialize(
             mReactContext,
             "xxx",
             zendesk -> Log.i("IntegrationApplication", "Initialization successful"),
             error -> Log.e("IntegrationApplication", "Messaging failed to initialize", error),
             new DefaultMessagingFactory());
     Zendesk.getInstance().getMessaging().showMessaging(mReactContext);
 }

and I got this error

4 comments

Date

Eric Nelson

Zendesk Developer Advocacy

Feb 02, 2022

Hey Roby,

It looks like you might be using React Native which we don't support. I'm going to leave this thread open in hopes someone from the community will be able to assist.

Thanks!

Roby Huzwandar

Feb 03, 2022

I'm trying to create my own module in code native and call it from react-native like this dependency
https://github.com/taskrabbit/react-native-zendesk-chat

it's just that the dependency uses the classic SDK and I can't integrate it with the flow builder, is there a way to integrate the flow builder with the classic Mobile SDK?

Eric Nelson

Marco González

Sep 27, 2022

Tengo un app nativa de android, he tratado de incluir mensajería para basada en un flujo
flowbuilder, estoy usando el codigo siguiente pero no me aparece el bot.

Zendesk.initialize(
        this,
        "xxxxx",
        zendesk -> Log.i("IntegrationApplication", "Initialization successful"),
        error -> Log.e("IntegrationApplication", "Messaging failed to initialize", error),
        new DefaultMessagingFactory());


Logger.setLoggable(true);
Zendesk.getInstance().getMessaging().showMessaging(this);