Recent searches


No recent searches

Using the JIRA integration to automatically assign a customer from the organisation of a linked ticket

Answered


Posted Feb 22, 2023

I have seen that there is the ability to assign the tags, but is there a way to assign a customer so there is easy consistency between the two platforms?


0

1

1 comment

Hi Finn Bazard Ferns,

If I understand your question correctly you are looking for the reporter assignment here.

However if you would like to have more control regarding who get assigned, set a default value or even create mappings to assign a user when a specific one is received. You can do all of that and much more using Exalate.

Let me know if you need any further support.

 

0


Please sign in to leave a comment.

Didn't find what you're looking for?

New post