Feedback - Chat and Messaging (Chat)
New postShare feedback or ideas to improve the Zendesk Chat or Message products, vote on ideas you like, and hear from other users.
-
Product Feedback Post Template Pinned0 votes 1 comment
-
Product feedback guidelines & how to write a good feedback post Pinned0 votes 0 comments
-
Have department field assign on reconnect0 votes 0 comments
-
Messaging within Zendesk Help Center doesn't recognize Signed in Users0 votes 0 comments
-
How to get the user email address inside the bot ?0 votes 0 comments
-
تواصل متعة العمل0 votes 1 comment
-
Chat triggers & tags for measuring effectiveness0 votes 0 comments
-
Messaging Widget Customisations0 votes 0 comments
-
Setting for Admin to Control Notification Settings about Missed Chats0 votes 0 comments
-
Repost: Feature Request: Give Admins Ability to Change Agent Status Answered1 vote 4 comments
-
Chat badge overlaps with the classic web widget Answered0 votes 2 comments
-
Block chat or delete chat Answered0 votes 1 comment
-
It's 2023 - is there going to be a change to the dropped chat logic? Answered0 votes 1 comment
-
Management Ability to Switch status in chat1 vote 1 comment
-
메시징 채널에 처음부터 다시 시작하기 기능 넣어주세요0 votes 1 comment
-
Chat - How to display custom message Answered0 votes 1 comment
-
The bot cannot find articles from other brands in Flow Builder.0 votes 3 comments
-
Need to exceed the limit of dropdown options amount0 votes 0 comments
-
Ability to remove sending chatbot summaries by email0 votes 2 comments
-
Chat bot Title0 votes 3 comments
-
Bulleted and numbered list for Flow Builder0 votes 0 comments
-
Removing the chat widget manually Answered0 votes 1 comment
-
Request: Add Time-Based Messaging Triggers similar to Chat2 votes 1 comment
-
Holiday Hours Scheduling is not applying properly to Zendesk Messaging2 votes 0 comments
-
Messaging Agent Transfer Experience Needs Improvement5 votes 0 comments
-
Proactive Chat - send message when offline Answered0 votes 1 comment
-
Accessibility issues with chat widget0 votes 1 comment
-
Redaction in Messaging/Answerbot0 votes 0 comments