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Bobby Quezada
Joined Apr 15, 2021
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Last activity Oct 23, 2021
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Latest activity by Bobby Quezada
Bobby Quezada commented,
Is there any settings that would prevent an agent to select forwarding calls and grey out the option to select call forwarding? Some of our members have seen the message not configured when their numbers are already configured in their profile.
View comment · Posted Sep 16, 2021 · Bobby Quezada
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Bobby Quezada commented,
Hi,
Can we report talk data based by custom organization fields. For example, were looking to be able to report on all callers with the organization field of "free", and view metrics like total talk time, and total calls.
View comment · Posted Feb 22, 2021 · Bobby Quezada
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