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Ahmad Yousef
Joined Apr 17, 2021
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Last activity May 06, 2022
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Ahmad Yousef commented,
Definitely voting for this!
View comment · Posted May 06, 2022 · Ahmad Yousef
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Ahmad Yousef commented,
@... all the support groups will be listed in the departments' section in Chat. You can enable the chat only for the groups you need in the chat settings under "Departments"
And you will be also able to set up the department triggers in Chat like you used to do before.
View comment · Posted Jul 15, 2021 · Ahmad Yousef
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Ahmad Yousef commented,
Hi Team,
We have 3 websites, and in the web widget, we are filtering chat departments for each website using the "$zopim.livechat.departments" Javascript API.
Since the departments will be merged with Groups, will these overrides get affected if we migrate to Agent Workspace?
View comment · Posted Feb 15, 2021 · Ahmad Yousef
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