最近搜索


没有最近搜索

Gigi Reist's Avatar

Gigi Reist

已加入2022年3月31日

·

最后活动2023年6月14日

关注

0

关注者

0

活动总数

18

投票

6

订阅

6

活动概览

的最新活动 Gigi Reist

Gigi Reist 进行了评论,

评论How to solve issues with the email channel

Edit* Turns out the password to the email account was changed and ZD and the email account were no longer in sync. Disconnecting and reconnecting resolved the issue.

I am having the same issue as Onur above.

查看评论 · 已于 2023年6月14日 编辑 · Gigi Reist

0

关注者

0

投票

0

评论


Gigi Reist 进行了评论,

评论Ticket automation and collaboration

Are there plans to make this available for lower tier plans like Growth and Professional, or will this be restricted to Enterprise and up?

查看评论 · 已于 2022年8月03日 发布 · Gigi Reist

0

关注者

0

投票

0

评论


Gigi Reist 进行了评论,

评论Setting up Zendesk Guide

Is it possible to download the Zendesk provided SSL certificate?

查看评论 · 已于 2022年5月13日 发布 · Gigi Reist

0

关注者

0

投票

0

评论


Gigi Reist 进行了评论,

评论Global security and user access

I am trying to set up a second Help Center under a different brand for our employees. Is it possible to have two Help Centers; one that is Open for our customers and another that is Closed for our employees?

查看评论 · 已于 2022年5月02日 发布 · Gigi Reist

0

关注者

0

投票

0

评论


Gigi Reist 进行了评论,

社区评论 Feedback - Ticketing system (Support)

Popping in from 2022 also requesting this feature! 

查看评论 · 已于 2022年4月06日 发布 · Gigi Reist

0

关注者

2

投票

0

评论


Gigi Reist 进行了评论,

评论Live chat agent guide

Sometimes when trying to cycle through tabs using the keyboard shortcuts they seem to stop working. As in, I will be able to use WIN+CTRL+, once and then it no longer works. 

What is the cause of this? I have tried seeing if it is because of the type of tab that is open, or if clicking elsewhere on the screen will get it to work again, but I can't seem to identify a common thread.

查看评论 · 已于 2022年3月31日 发布 · Gigi Reist

0

关注者

0

投票

0

评论