Can I add a disclaimer to a specific ticket form in Help Center?

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Question

Can I add a disclaimer to a ticket form when a specific form is selected? 

Answer

For those who have multiple ticket forms that users can choose from to submit a request, you may have some cases where you want to add custom disclaimers or notes to the ticket form, depending on which form the user has select.

jQuery is not provided by default. Make sure that you import a jQuery library if you want to use jQuery statements in a theme in place of vanilla JavaScript. See Importing or upgrading jQuery for more information.

To add custom disclaimers

1. In Guide, click the Customize design icon ().
2. Click the theme you want to edit to open it.
3. Click the options menu, then select Edit Code.
4. Click script.js to modify the JavaScript.
5. Place the following code anywhere in the JS tab, as long as it is after $(document).ready(function() {

   var selected = $('#request_issue_type_select option:selected').text();
   if (selected == "Insert the name of your form to end users here") { 
   $('div.request_ticket_form_id').append('<p>Insert whatever disclaimer or note you want here!</p>');
    }

6. If you would like to add styling to the disclaimer, you can do so by adding an Id to the element, then styling the Id as you'd like in the CSS of your template.  

   $('div.request_ticket_form_id').append('<p id="disclaimer">Enter whatever disclaimer or note you want here!</p>');

7. Under Edit Code > style.css, enter the styling for your disclaimer. For example you could use the code below to make your disclaimer red. 

   #disclaimer { color: red; }

Here is an example of what this looks like in the Help Center: